Support

We respond to all support requests within one business day.

How to reach us

Please include your account email in the message. If your question is urgent (active outage, billing issue), put [URGENT] in the subject.

What we help with

Account and billing — subscriptions, plan changes, refunds, invoices
Product questions — how to use a feature, where to find data, brief delivery issues
Bug reports — anything that doesn't work the way the docs say it should
Source coverage requests — a jurisdiction or regulator we don't yet track that you need
Security disclosures — see Section below

Refunds

Refund requests follow our Refund Policy. For the 14-day money-back guarantee, email support@aigovbrief.com with the subject REFUND.

Privacy and data requests

For privacy-related requests (data access, deletion, correction, portability), email privacy@aigovbrief.com. See our Privacy Policy for details.

Security disclosures

If you discover a security vulnerability, please report it to support@aigovbrief.com with subject line [security]. We respond within 48 hours and credit responsible disclosures.

Operator

Operator: Imro LLC, a Wyoming limited liability company, doing business as AIGI Mailing address: 2472-2 Whipple Road #501, Hayward, CA 94544