Enforcement action · Office of the Australian Information Commissioner

RentTech platforms must stop unfair and excessive personal…

RentTech platforms must stop unfair and excessive personal… is an AI-related enforcement action involving Office of the Australian Information Commissioner. Australian Privacy Commissioner finds rental platform 2Apply illegally collected excessive personal information through unfair means.

Action details

Agency
Office of the Australian Information Commissioner
Jurisdiction
AU
Enforcement type
determination
Document type
agency report
Topic
ai privacy

Summary

The OAIC has determined that the 2Apply rental platform collected excessive and unfair personal information, including gender, citizenship, and previous living details. This decision highlights the power imbalance in the rental market and warns other RentTech platforms to cease similar practices.

Primary source

https://www.oaic.gov.au/news/media-centre/renttech-platforms-must-stop-unfair-and-excessive-personal-information-collection,-says-privacy-commissioner →

Frequently asked questions

What is RentTech platforms must stop unfair and excessive personal…?
The OAIC has determined that the 2Apply rental platform collected excessive and unfair personal information, including gender, citizenship, and previous living details. This decision highlights the power imbalance in the rental market and warns other RentTech platforms to cease similar practices. Primary source →
Which agency brought the action?
Office of the Australian Information Commissioner brought this enforcement action in AU. Primary source →
What was the penalty?
No specific penalty amount is disclosed in the primary source AIGI tracked for this action. Some enforcement actions resolve through injunctive relief, consent decrees, or behavioural undertakings rather than monetary penalty. Primary source →
When did the action take effect?
The most recent activity on this action was published on 4/22/2026. Primary source →
Where can I find the primary source?
The primary source for RentTech platforms must stop unfair and excessive personal… is at https://www.oaic.gov.au/news/media-centre/renttech-platforms-must-stop-unfair-and-excessive-personal-information-collection,-says-privacy-commissioner. AIGI does not paraphrase secondary commentary — every claim on this page links back to that primary source. Primary source →

Stay informed

Get every Office of the Australian Information Commissioner AI enforcement update.

Start 14-day trial →