Enforcement action · Massachusetts Attorney General

AG Campbell Reaches $7 Million Multistate Settlement with Nation's Largest Landlord for Anticompetitive Algorithmic Pricing Scheme that Harms Renters

AG Campbell Reaches $7 Million Multistate Settlement with Nation's Largest Landlord for Anticompetitive Algorithmic Pricing Scheme that Harms Renters is an AI-related enforcement action involving Massachusetts Attorney General. Penalty: monetary_fine of $$7,000,000. Massachusetts AG and a multistate coalition settled with Greystar for $7 million over anticompetitive algorithmic pricing schemes harming renters, requiring specific prohibitions on algorithm use and data sharing.

Action details

Agency
Massachusetts Attorney General
Jurisdiction
MA
Enforcement type
settlement
Document type
press release
Penalty
$$7,000,000 monetary_fine
Effective
2025-11-19
AI risk category
high
Topic
ai competition

Summary

Massachusetts Attorney General Andrea Joy Campbell, alongside a bipartisan coalition of nine states, announced a $7 million settlement with Greystar Management Services, LLC, the nation’s largest landlord. The settlement resolves allegations that Greystar engaged in anticompetitive algorithmic pricing practices, primarily through RealPage, Inc.'s software, which harmed millions of renters by decreasing competition. As part of the agreement, Greystar must cease using anticompetitive algorithms and sharing sensitive data, and may be subject to a court-appointed monitor if using uncertified third-party pricing algorithms. This enforcement action highlights increasing regulatory scrutiny on algorithmic collusion in various markets.

Primary source

https://www.mass.gov/news/ag-campbell-reaches-7-million-multistate-settlement-with-nations-largest-landlord-for-anticompetitive-algorithmic-pricing-scheme-that-harms-renters →

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Frequently asked questions

What is AG Campbell Reaches $7 Million Multistate Settlement with Nation's Largest Landlord for Anticompetitive Algorithmic Pricing Scheme that Harms Renters?
Massachusetts Attorney General Andrea Joy Campbell, alongside a bipartisan coalition of nine states, announced a $7 million settlement with Greystar Management Services, LLC, the nation’s largest landlord. The settlement resolves allegations that Greystar engaged in anticompetitive algorithmic pricing practices, primarily through RealPage, Inc.'s software, which harmed millions of renters by decreasing competition. As part of the agreement, Greystar must cease using anticompetitive algorithms and sharing sensitive data, and may be subject to a court-appointed monitor if using uncertified third-party pricing algorithms. This enforcement action highlights increasing regulatory scrutiny on algorithmic collusion in various markets. Primary source →
Which agency brought the action?
Massachusetts Attorney General brought this enforcement action in MA. Primary source →
What was the penalty?
The disclosed penalty is a monetary_fine amount of $$7,000,000. Primary source →
When did the action take effect?
The action was effective 2025-11-19. Primary source →
Where can I find the primary source?
The primary source for AG Campbell Reaches $7 Million Multistate Settlement with Nation's Largest Landlord for Anticompetitive Algorithmic Pricing Scheme that Harms Renters is at https://www.mass.gov/news/ag-campbell-reaches-7-million-multistate-settlement-with-nations-largest-landlord-for-anticompetitive-algorithmic-pricing-scheme-that-harms-renters. AIGI does not paraphrase secondary commentary — every claim on this page links back to that primary source. Primary source →

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