Which agency brought the action?

Garante per la Protezione dei Dati Personali brought this enforcement action in IT.

What was the penalty?

The disclosed penalty is a monetary_fine amount of $158000 Euro.

When did the action take effect?

The most recent activity on this action was published on 7/9/2026.

Where can I find the primary source?

The primary source for Garante v. Character.AI is at https://www.gpdp.it/garante/doc.jsp?ID=10269594. AIGI does not paraphrase secondary commentary — every claim on this page links back to that primary source.

Enforcement action · Garante per la Protezione dei Dati Personali

Garante v. Character.AI

Garante v. Character.AI is an AI-related enforcement action involving Garante per la Protezione dei Dati Personali. Penalty: monetary_fine of $158000 Euro. The Italian privacy authority fined Character.AI €158,000 for privacy issues, particularly concerning minor protection and age verification systems.

Action details

Agency: Garante per la Protezione dei Dati Personali
Jurisdiction: IT
Enforcement type: fine
Document type: agency report
Penalty: $158000 Euro monetary_fine
AI risk category: high
Topic: ai privacy

Summary

The Italian Data Protection Authority (Garante) has imposed a €158,000 fine on Character.AI, an artificial intelligence company. The sanction was issued due to identified critical issues concerning the protection of minors and the inadequacy of age verification systems on its platform. This represents an active enforcement action by a national regulatory body against an AI company.

Primary source

https://www.gpdp.it/garante/doc.jsp?ID=10269594 →

Frequently asked questions

What is Garante v. Character.AI?: The Italian Data Protection Authority (Garante) has imposed a €158,000 fine on Character.AI, an artificial intelligence company. The sanction was issued due to identified critical issues concerning the protection of minors and the inadequacy of age verification systems on its platform. This represents an active enforcement action by a national regulatory body against an AI company. Primary source →
Which agency brought the action?: Garante per la Protezione dei Dati Personali brought this enforcement action in IT. Primary source →
What was the penalty?: The disclosed penalty is a monetary_fine amount of $158000 Euro. Primary source →
When did the action take effect?: The most recent activity on this action was published on 7/9/2026. Primary source →
Where can I find the primary source?: The primary source for Garante v. Character.AI is at https://www.gpdp.it/garante/doc.jsp?ID=10269594. AIGI does not paraphrase secondary commentary — every claim on this page links back to that primary source. Primary source →

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Important — about this brief

This brief is published by AIGI as a regulatory intelligence service. It contains general information about AI laws, regulations, enforcement actions, and policy signals across jurisdictions. It is not legal, compliance, audit, or risk-management advice; it does not establish an attorney-client, advisory, or fiduciary relationship; and it should not be relied upon as a substitute for professional counsel applied to specific facts and circumstances. Where the brief identifies “Issues for Review,” those are observations of questions a reader in a particular role might raise with their own legal, compliance, or risk function — not recommendations to act. AIGI expressly disclaims liability for actions taken or not taken in reliance on this brief. Subscribers in regulated industries should consult licensed professionals authorized to practice in their jurisdiction.

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Action details

Summary

Primary source

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