Enforcement action · Garante per la Protezione dei Dati Personali

Garante privacy sanction against Intesa Sanpaolo for customer profiling

Garante privacy sanction against Intesa Sanpaolo for customer profiling is an AI-related enforcement action involving Garante per la Protezione dei Dati Personali. Penalty: monetary_fine of $17628000. Italy's Garante privacy fined Intesa Sanpaolo €17.6 million for profiling 2.4 million customers during a corporate operation, with the bank currently appealing the decision.

Action details

Agency
Garante per la Protezione dei Dati Personali
Jurisdiction
IT
Enforcement type
fine
Document type
enforcement action
Penalty
$17628000 monetary_fine
Topic
data privacy

Summary

The Italian Data Protection Authority (Garante privacy) has imposed a fine of €17.6 million on Intesa Sanpaolo. The sanction relates to the profiling of 2.4 million customers as part of a corporate transaction. Intesa Sanpaolo is currently appealing this decision.

Primary source

https://www.gpdp.it/garante/doc.jsp?ID=10230273 →

Frequently asked questions

What is Garante privacy sanction against Intesa Sanpaolo for customer profiling?
The Italian Data Protection Authority (Garante privacy) has imposed a fine of €17.6 million on Intesa Sanpaolo. The sanction relates to the profiling of 2.4 million customers as part of a corporate transaction. Intesa Sanpaolo is currently appealing this decision. Primary source →
Which agency brought the action?
Garante per la Protezione dei Dati Personali brought this enforcement action in IT. Primary source →
What was the penalty?
The disclosed penalty is a monetary_fine amount of $17628000. Primary source →
When did the action take effect?
The most recent activity on this action was published on 3/12/2026. Primary source →
Where can I find the primary source?
The primary source for Garante privacy sanction against Intesa Sanpaolo for customer profiling is at https://www.gpdp.it/garante/doc.jsp?ID=10230273. AIGI does not paraphrase secondary commentary — every claim on this page links back to that primary source. Primary source →

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