Enforcement action · Garante per la Protezione dei Dati Personali
[Garante] COMUNICATO STAMPA - Energia, Garante: Sì alla conoscenza dello score alla base del contratto negato
[Garante] COMUNICATO STAMPA - Energia, Garante: Sì alla conoscenza dello score alla base del contratto negato is an AI-related enforcement action involving Garante per la Protezione dei Dati Personali. Penalty: monetary_fine of $7,720,000. Italy's Garante fined two energy companies €7.72 million for denying contracts based on opaque scores, affirming individuals' right to know the basis of automated decisions.
Action details
- Agency
- Garante per la Protezione dei Dati Personali
- Jurisdiction
- IT
- Enforcement type
- fine
- Document type
- enforcement action
- Penalty
- $7,720,000 monetary_fine
- AI risk category
- high
- Topic
- ai transparency
Summary
The Italian Data Protection Authority (Garante) sanctioned Hera Comm Spa and EstEnergy Spa for a total of €7.72 million. The fines were imposed because the companies denied contracts based on a scoring system, and the Garante affirmed the right of individuals to be informed about the score that led to the denial, emphasizing transparency in automated decision-making affecting consumers.
Primary source
https://www.gpdp.it/garante/doc.jsp?ID=10273902 →Related Garante per la Protezione dei Dati Personali actions
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Frequently asked questions
- What is [Garante] COMUNICATO STAMPA - Energia, Garante: Sì alla conoscenza dello score alla base del contratto negato?
- The Italian Data Protection Authority (Garante) sanctioned Hera Comm Spa and EstEnergy Spa for a total of €7.72 million. The fines were imposed because the companies denied contracts based on a scoring system, and the Garante affirmed the right of individuals to be informed about the score that led to the denial, emphasizing transparency in automated decision-making affecting consumers. Primary source →
- Which agency brought the action?
- Garante per la Protezione dei Dati Personali brought this enforcement action in IT. Primary source →
- What was the penalty?
- The disclosed penalty is a monetary_fine amount of $7,720,000. Primary source →
- When did the action take effect?
- The most recent activity on this action was published on 7/21/2026. Primary source →
- Where can I find the primary source?
- The primary source for [Garante] COMUNICATO STAMPA - Energia, Garante: Sì alla conoscenza dello score alla base del contratto negato is at https://www.gpdp.it/garante/doc.jsp?ID=10273902. AIGI does not paraphrase secondary commentary — every claim on this page links back to that primary source. Primary source →
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