press release United States / MA settled 8/10
Government · Massachusetts Attorney General

Massachusetts Attorney General Andrea Joy Campbell, alongside a bipartisan coalition of nine states, announced a $7 million settlement with Greystar Management Services, LLC, the nation’s largest landlord. The settlement resolves allegations that Greystar engaged in anticompetitive algorithmic pricing practices, primarily through RealPage, Inc.'s software, which harmed millions of renters by decreasing competition. As part of the agreement, Greystar must cease using anticompetitive algorithms and sharing sensitive data, and may be subject to a court-appointed monitor if using uncertified third-party pricing algorithms. This enforcement action highlights increasing regulatory scrutiny on algorithmic collusion in various markets.

Effective date

2025-11-19

Action required

Greystar must immediately cease anticompetitive algorithmic pricing practices, stop sharing sensitive competitive data, and prepare for potential court monitoring of third-party pricing algorithms.

Binding status

binding

Governing body

Massachusetts Attorney General

Direction

restrictive

Innovation impact

constraining

Enforcement details

Agency

Massachusetts Attorney General

Penalty

$7,000,000

Compliance requirements

Prohibited practices

  • Using anticompetitive algorithms for pricing recommendations that use competitors' sensitive data or incorporate anticompetitive features
  • Sharing competitively sensitive information with competitors
  • Attending or participating in RealPage-hosted meetings of competing landlords

AI technologies

predictive analytics

Affected industries

real estate

Affected roles

general counselcompliance officerceoboard directorproduct managerrisk manager

"My office is proud to have secured this settlement against those who seek to undermine a fair and competitive rental market."

Enriched 2026-05-26

Stay informed

Get daily intelligence briefs on this and related regulatory developments.

Start 14-day trial