guidance IT effective 8/10
Government · Garante per la protezione dei dati personali

The Italian Data Protection Authority (Garante) has published new guidelines on the use of tracking pixels in emails. These guidelines make explicit user consent mandatory for all operators using such pixels to ensure greater transparency and user control. Operators are given a six-month period to adapt their practices to comply with these new requirements.

Action required

Organizations utilizing tracking pixels in emails must review their current practices, implement mechanisms to obtain explicit user consent, and ensure full compliance within six months from the guidelines' publication date.

Binding status

binding

Governing body

Garante per la Protezione dei Dati Personali

Direction

restrictive

Innovation impact

constraining

Enforcement details

Agency

Garante per la Protezione dei Dati Personali

Compliance requirements

Required disclosures

  • Information to users about the presence and function of tracking pixels in emails.

Transparency requirements

  • Ensure greater transparency regarding the use of tracking pixels in emails.

Affected industries

advertisingretailmedia entertainmenttechnologyall

Affected roles

compliance officergeneral counselmarketing directorprivacy officerproduct manager

"consenso obbligatorio e sei mesi agli operatori per l’adeguamento"

Enriched 2026-05-26

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