NY, US · AI law tracker

S9381 — NY, US

S9381 is an AI governance legislation from NY, currently committee. New York Senate Bill S9381 introduces potential liability for chatbot-generated content causing user harm. AIGI tracks 2 primary-source updates on this bill; the most recent was published on 2024-05-14.

Status & timeline

Regulatory stage
committee
Bill status
In Senate Committee
Authority / governing body
New York State Senate
Chamber
Senate
Document type
legislation

Next deadline: No fixed deadline — currently in committee review.

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Full obligation matrix

ActorObligationDeadlineSource
deployerEnsure chatbots do not provide misleading, incorrect, contradictory, or harmful information that results in financial loss or other demonstrable harm to users.
providerEnsure chatbots do not provide misleading, incorrect, contradictory, or harmful information that results in financial loss or other demonstrable harm to users.

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Enforcement risk score

25
/ 100

Announced regulation; enforcement footprint still forming.

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Role-based compliance checklist

  • general_counsel Review bill text upon enactment to understand precise liability scope and thresholds.
  • cto Evaluate current chatbot systems for mechanisms to prevent the generation and dissemination of misleading, incorrect, or harmful information.
  • risk_manager Assess potential financial and reputational risks associated with chatbot output and establish mitigation strategies.

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Vendor impact assessment

Vendor risk class
high
Procurement categories
customer_service_ai, marketing_personalization, other

Vendors providing chatbot solutions, especially those for customer interaction or content generation, will need to demonstrate robust controls against generating harmful, misleading, or incorrect information to avoid exposing their clients (and themselves) to liability.

Sample vendor questions

  1. What mechanisms does your chatbot solution have to prevent the generation of misleading or incorrect information?
  2. How do you ensure the factual accuracy and consistency of information provided by the chatbot?
  3. What safeguards are in place to prevent the chatbot from generating harmful content or advice?
  4. What are your liability provisions regarding chatbot output that results in user harm or financial loss?

Intelligence briefs (2)

legislation In Senate Committee 5/14/2024

NY Bill S9381 Proposes Chatbot Liability for Harmful Information

New York Senate Bill S9381 introduces potential liability for chatbot-generated content causing user harm.

This proposal signals an expanding legislative focus on AI system outputs and content veracity, bearing on deployer obligations and risk management frameworks.

Deadline: No fixed deadline — currently in committee review.

Primary source →
legislation In Senate Committee 5/14/2024

NY S9381: Proposed Chatbot Liability for Misleading Information

New York Senate Bill S9381 was introduced, proposing chatbot liability for harmful outputs [1].

This development bears on the expanding scope of AI system accountability for content generation.

Deadline: No fixed deadline — if enacted, the bill would become effective immediately upon becoming law.

Primary source →

Frequently asked questions

What is S9381?
New York Senate Bill S9381 (2023-2024) has been introduced to establish liability for chatbots that provide misleading, incorrect, contradictory, or harmful information to users [1]. This proposed legislation specifies that such liability arises when the information results in financial loss or other demonstrable harm [2]. The bill is currently under review by the Senate Committee on Internet and Technology [1]. Primary source →
Why does S9381 matter?
This proposal signals an expanding legislative focus on AI system outputs and content veracity, bearing on deployer obligations and risk management frameworks. Primary source →
Who does S9381 affect?
This legislation would primarily affect developers and deployers of conversational AI systems, including large language models and other chatbots, operating within or serving users in New York State. Businesses offering AI-powered customer service, financial advice, healthcare information, educational content, or other critical decision-support tools through chatbots are particularly within scope. This also bears on business functions responsible for product development, legal compliance, risk assessment, user safety, and public relations, necessitating a review of current practices for content generation and verification. Primary source →
What are the key dates for S9381?
No fixed deadline — currently in committee review. Primary source →
What is the current status of S9381?
As of the last published update, S9381 is at the "committee" stage, with bill status "In Senate Committee". Primary source →
Where can I find the primary source for S9381?
The primary source for the most recent update is at https://legislation.nysenate.gov/bills/2023/S9381. AIGI publishes the full citation chain plus every approved brief on this bill. Primary source →

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