NY, US · AI law tracker
S8874 — NY, US
S8874 is an AI governance legislation from NY, currently committee. New York Bill S8874 proposes mandatory disclosure for AI use in customer service interactions [1]. AIGI tracks 1 primary-source update on this bill; the most recent was published on 2026-01-13.
Status & timeline
- Regulatory stage
- committee
- Bill status
- in committee
- Authority / governing body
- New York State Senate
- Chamber
- Senate
- Document type
- legislation
Next deadline: No fixed deadline — currently in committee.
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Full obligation matrix
| Actor | Obligation | Deadline | Source |
|---|---|---|---|
| deployer | Disclose the use of artificial intelligence to customers at the point of interaction when used in customer services. | — | — |
Subscriber only
Enforcement risk score
Announced regulation; enforcement footprint still forming.
Subscriber only
Role-based compliance checklist
- compliance_officer Monitor NY S8874 for legislative progress.
- product_manager Assess current AI use in customer services for potential disclosure requirements if S8874 passes.
Subscriber only
Vendor impact assessment
- Vendor risk class
- low
- Procurement categories
- customer_service_ai
Vendors providing AI customer service solutions may need to ensure their platforms support clear and prominent disclosures of AI use to end-users.
Sample vendor questions
- Does your AI customer service solution provide an easy way to implement customer-facing disclosures?
- How does your AI system indicate to customers that they are interacting with AI?
- What support do you offer for compliance with AI transparency laws?
Intelligence briefs (1)
New York Bill S8874 Proposes AI Disclosure for Customer Service Interactions
New York Bill S8874 proposes mandatory disclosure for AI use in customer service interactions [1].
This development signals an emerging legislative focus on transparency in AI-assisted customer engagement.
Deadline: No fixed deadline — currently in committee.
Primary source →Frequently asked questions
- What is S8874?
- New York Senate Bill S8874 (2025-2026 session) has been introduced, mandating disclosure of artificial intelligence use in customer services [1]. The bill specifies that this disclosure must occur at the point of interaction with the customer [1] and includes provisions for defining relevant terms [2]. This legislation is currently under review in the Senate Committee on Internet And Technology. Primary source →
- Why does S8874 matter?
- This development signals an emerging legislative focus on transparency in AI-assisted customer engagement. Primary source →
- Who does S8874 affect?
- Organizations operating customer service functions within New York State that employ artificial intelligence systems are within scope. This includes entities utilizing AI for direct customer interaction, such as chatbots, virtual assistants, or AI-powered call routing, necessitating a review of current customer communication protocols and technological deployments. Primary source →
- What are the key dates for S8874?
- No fixed deadline — currently in committee. Primary source →
- What is the current status of S8874?
- As of the last published update, S8874 is at the "committee" stage, with bill status "in committee". Primary source →
- Where can I find the primary source for S8874?
- The primary source for the most recent update is at https://legislation.nysenate.gov/bills/2025/S8874. AIGI publishes the full citation chain plus every approved brief on this bill. Primary source →
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